Future Generali Car Insurance

Future Generali is one of the leading motor insurance providers in India. A joint venture between the Italian Generali Group and the Indian Future Group of industries, Future Generali General Insurance Company offers a broad spectrum of various general insurance products like Health Insurance, Travel Insurance, Motor Insurance, Personal Accident & Home Insurance. They offer comprehensive coverage, a plethora of add-on covers, speedy claim settlement process. Moreover, it has a vast network of cashless garages all over the country. Future Generali offers a set of comprehensive car insurance policies for Indian customers. The following are the basic offerings of the Future Generali Car Insurance:

• Coverage: This insurance policy provides coverage for damage caused to the vehicle not only during transit but also due to natural causes, hooliganism and other malicious acts. Additionally, it also covers any third party liability that may arise from an accident, resulting in damage, loss and other fatalities concerning the vehicle.

• Add-on Cover Plans: This insurance policy offers some well-thought-of Add-on benefits that include Zero Depreciation, Loss of Personal Belongings, Loss of Keys, Roadside Assistance, etc.

• Bonus & Discounts: Members of the Automobile Association or customers who have installed an authorized anti-theft device in their car are eligible for an additional discount on all Future Generali Car Insurance policies and renewals. Additionally, the policy offers a voluntary excess discount and No Claim Bonus(NCB). It even allows for the transfer of an existing NCB from another company to Future Generali.

Key Benefits

• Convenient policy processing procedure with minimal documentation

• Cashless transactions in authorized workshops

• Instant issuance of your policy

• Towing assistance during an emergency

• Toll-free assistance from customer care executives at all times

• Claim finalization or settlement is reported within seven working days from the date of claim initiation and receipt of all documents

• Hassle-free experience of getting the car insured

• Transfer of ‘No claim bonuses’ to and from any other insurance provider

Coverage

These are the facilities that Future Generali provides in its car insurance coverage:

Vehicle Damage Coverage: It is provided especially for an ‘Own Damage’ category in situations where there is damage to the concerned vehicle. This damage can be caused by mishaps like:

• Accident

• Burglary

• Theft

• Riots

• Strikes

• Explosions

• Break-in

• Lightning

• Malicious acts

• Floods

• Cyclones

• In-transit

In case of such damages, the insurer provides compensation for the loss and also covers other expenses related to the damage of the car based on the car’s Insured’s Declared Value (IDV) and depreciation.

Third-Party Liability: This is a protection against possible financial liabilities in which the insured vehicle is responsible for or has been involved in an accident, which resulted in the damage or loss of any third-party property and/or caused injury/death of a third-party individual. Instead of benefitting the insured directly, this cover saves him/her from the legal, medical and repair costs that the affected party may ask for a settlement.

Personal Accident coverage: Compensation provided to both the owner/driver and the passengers in case of an accident. This is an additional cover of Rs.1 lakh granted to the insured person in case of a personal accident occurred while the concerned person was driving the car with a valid driving license. Moreover, an additional cover of Rs.2 lakh per person can be claimed for the passengers in the vehicle as protection against accidental expenses.

• Additional Legal Liabilities: It is an additional benefit granted by paying an extra premium for the following:

• Coverage for a paid driver, a cleaner or a conductor, employed in operation of the insured vehicle

• Employees who are traveling in the insured vehicle or driving it

• Passengers who aren't paying any fare for traveling in the insured vehicle.

Benefits of Online Applying for Future Generali Car Insurance

If you apply for Future Generali Car Insurance online using the insurer's website, you get an array of extra benefits:

• Instant Policy Issuance: The policy is instantly issued when applied through the online mode. An e-copy of the insurance is instantly sent through email.    

• Minimum Documentation & Paperwork: The conventional application process requires you to furnish several documents which are verified before the policy is issued, making the procedure a bit tedious and time-consuming. The online application process asks for minimal documentation and reduces the burden of unnecessary paperwork.

• Save Time & Money: The online application saves you a trip to the insurance company’s branch or office to apply for the policy. You can simply do it from the comfort of your house. It also lets you save the broker or agent’s fee which you would have to pay otherwise.

• Information at Your Fingertips: Whatever information you require about your vehicle insurance policy can be accessed with a couple of clicks.

• Automatic Policy Renewal Reminders: A policy purchased online makes sure that you never go without a vehicle insurance policy, In case you forget your renewal date, the insurer will send email alerts to remind you of the same.

Add-on Covers

Future Generali motor insurance has launched two add-on covers called Future Express and Future Express+.  The former is ideal for people who place priority on repair service, more customized service and reduced costs. The latter, on the other hand, is perfect for those who want loss assessment and claim finalization instantly, along with an option of selecting the workshop for repairing vehicles. Apart from these, here are the other Add-on Cover Plans offered by the insurer:

Silver – offers Consumables add-on covers, Depreciation Cap and IDV

Gold - In addition to the benefits in the Silver plan, the Gold plan offers covers for Personal Accident, Loss of Keys and Loss of Personal Belongings.

Platinum - In addition to the benefits in the Gold plan, the Platinum plan offers Inconvenience Allowance and a cover for Personal Liability offering the following:

• Depreciation Cap – protection against the depreciating value of the vehicular parts to ensure that the full amount claimed is settled

• IDV – access to IDV (Invoice value + Road Tax + Registration of the vehicle)

• Consumables – reimbursement (for a maximum amount of Rs. 3000) of the cost incurred in buying consumables for the vehicle

• Personal Accident – coverage of Rs 50 lakh to the registered owner.

• Loss of Personal Belongings – coverage of Rs.50,000 for the loss of the owner's personal belongings kept in your vehicle during a mishap

• Inconvenience Allowance – If the vehicle breaks down, the owner's transportation costs are covered with a daily allowance of Rs.3000 for 15 days

• Personal Liability – coverage of Rs. 5 lakhs to registered owners

Bonus and Discounts

• If you don't make any claim in a year, you’re entitled to get a ‘No claim bonus’ that offering a discount of up to 50% if you renew the policy within 90 days of the expiry date.

• If you voluntarily bear any excess to the damage expenses, your premium will be reduced.

• Members of any recognized automobile association are entitled to several discounts on the premium amount.

• People who have ARAI-recognized anti-theft device installed in the vehicle get a discount of 2.5% on their own damage premium (subject to the maximum of Rs.500).

Documents Required

For New Car Insurance

• Original of the Registration Certificate + 1 copy

• Copies of Invoice and proof of payment for newly purchased vehicles

• Original of the owner's Driving License + 1 copy

• Contact details

• Address Proof

• Identity Proof

• Copy of PAN

For Claims

While filing a claim with Future Generali, one must know the claims procedure and the documents required to ensure hassle-free processing of the same at minimal turnaround time. These are the documents required:

• Copy of the vehicle insurance policy.

• The claim form, duly filled up, along with a claim intimation letter in the prescribed format.

• Original vehicle Registration Certificate and a photocopy.

• Photocopy of the policyholder's Driving License.

• Copy of the FIR in case of third-party damage.

• A survey report issued by an authorized surveyor

• An estimate of repairs from the garage.

• Invoices copies and proof of cash receipt for reimbursement and cashless claims

• Ad hoc reports like Supplementary Report or Re-inspection report (if applicable)

Claim Process

If you wish to file a claim, follow this procedure:

Contact Future Generali: The first step would be to contact the insurer and inform them of the accident/loss. You may do this by calling the customer care helpline, sending an email, through SMS or by filling up the claim form on the website. Keep all these details handy:

• Policy number

• Contact details

• The name of the person who was driving the vehicle at the time of the accident

• The vehicle's registration number, type and model number

• Accident/theft location and a description of the incident

• Time and date of the accident

• The current location of the vehicle

Submit the documents: Submit all these relevant documents to the surveyor along with the claim form:

• Photocopies of - the insurance policy, RC book, driving license

• An estimate of the damage

• Photos of the vehicle

• Survey reports

• Bills of survey fees

• Re-inspection report & supplementary report

• Invoice of the final repair

Commercial vehicles and theft claims require additional documents as mentioned on the official website of the insurer.

Future Generali Car Insurance Customer Care

• The toll-free numbers: 1860 500 3333, 1800 220 233.

• Email Id: [email protected].

FAQs

Can one purchase Future Generali Car Insurance online?

Yes. In fact, online purchase is the most preferred and convenient option as it involves limited documentation and cuts down the turnaround time.

What are the various highlights of the Future Generali Car Insurance Policy purchased online?

• Instant policy issue

• Robust 24x7 customer support including claims registration

• Cashless repairs at approved and authorized garages

• Top priority is given to claims survey with fixed and quick timelines

• Claims finalized within seven working days

• Discounts on renewal

• Reminders for renewal

• Towing services in case of an accident within the city limits.

What should one do in case their vehicle meets with an accident?

In case a vehicle meets with an accident or causes damage to a third party, then the owner must call up the customer care immediately to register a claim. A Future Generali executive will provide guidance through the process of raising the insurance claim.

What is meant by ‘Total Loss’ according to Future Generali car insurance?

Future Generali car insurance considers the entire insured vehicle as Constructive Total Loss if the total cost of repairing or retrieving the vehicle, subject to the policy terms and conditions, is more than 75% of the IDV (Insured Declared Value).

What additional add-on covers are available?

Future Generali Car Insurance offers various add-on covers like:

• Loss of Keys- reimbursement in case the vehicle's keys are lost and require replacement

• Zero Depreciation- full claim coverage without any deduction for depreciation

• Loss of Personal Belongings- personal luggage damaged or lost inside the vehicle during an accident or theft

• Tyre Damage- covers damage to tire as well as air valves

• No Claim Bonus

• Engine Protector- coverage for electrical and mechanical damage to the engine

• Return to Invoice-  in case the vehicle is judged as a ‘Total Loss’, then this benefit pays the difference cost between the ‘claim amount receivable’ and the ‘vehicle's purchase price.'

• Inconvenience Allowance- an allowance or Rs.3000 per day for up to 15 days payable to the insured person in case the vehicle is parked in an authorized garage for extended repairs.

• Roadside Assistance- assistance in towing, breakdown, flat tire, dead battery, keys locked in, running out of fuel, etc.

What are the various things to remember while making a call to register a claim?

These details are required while registering a claim:

• Policy number with contact details of the Insured person.

• Details of the person who was driving the car at the time of the accident.

• The vehicle type, model and its registration number.

• The place, date and time of the accident.

• A brief description of the accident along with the current whereabouts of the vehicle.