Bharti AXA Car Insurance

Bharti AXA is an insurer that offers car insurance policies to protect people from unplanned expenses in case of an exigency pertaining to an insured vehicle. The company also offers cashless services in more than 2500 garages, a strong claims settlement process, and several other benefits. Bharti AXA General Insurance Company Ltd is basically a joint venture between Bharti Enterprises, an Indian business conglomerate, and AXA, a French MNC in the insurance domain. The organization was formed in 2008 and it commenced its national operations in August of the same year. It has more than 60 branch offices across India. Bharti AXA General Insurance was India’s first general insurance company to have received the dual certifications of ISO 27001:2005 and ISO 9001:2008 in 2009, within its first year of operations.

The car insurance plans offered by Bharti AXA are counted among the best options in India. Bharti AXA Car Insurance plans are designed to help customers and their vehicles stay protected on the road. It also ensures that the policy terms are in line with the customers' specific requirements and limitations. The insurer offers cashless servicing of vehicles in more than 2500 authorized network garages across the country. It provides assistance and guidance to the customers through its robust 24x7 customer care service. The insurer is known for its hassle-free claim settlement process. It also offers a lucrative No Claims Bonus (NCB), often amounting to 50% on car insurance renewals. Moreover, the company offers the online purchase of car insurance products in two formats - Basic Cover and Basic Cover + Roadside Assistance.

Bharti AXA Smart Drive Private Car Insurance Policy

An attractive offering from Bharti AXA, this product is set to meet the comprehensive needs of vehicle owners. It looks after the protection requirements of vehicles used by individuals for private use.

Insurance Cover

This plan offers two levels of cover for the car as well as its passengers - a basic cover to meet the comprehensive liabilities that may arise from accidents and an enhanced cover that offers assistance in case of breakdowns and other unfortunate incidents on roads. Here are the details:

1. Basic Cover:

• Comprehensive cover- includes theft and specific damages as mentioned in the contract.

• Third-party liability - covers the damages to another person’s vehicle or property or the loss of life or injury caused to another person.

• Personal Accident - Rs.2 lakhs assured in case of the policyholder's death or permanent disability.

2. Basic + Roadside Assistance

• Basic cover as mentioned above

• Roadside assistance within a 25km radius on the following:

• on-road repairs for breakdowns

• Towing services

• Change of tire

• Lost key/lockout

• Emergency fuel

Add-On Covers

In situations where the loss or damage that arises is beyond the terms of the basic terms of the plan, Bharti AXA offers the following covers at additional costs:  

1. Depreciation: 100% repayment on replaced items, coverage up to 5 years from the date of registration, repair costs for batteries, airbags, tires and nylon or plastic or fiberglass parts, payment of depreciation amount is the value deducted on replaced parts for up to 2 years of admissible claims.

2. Invoice Price: In case of loss of the vehicle, the compensation would be Insured Value + registration + insurance + road tax

3. Medical Expenses: Up to Rs.10 thousand for treatment of injuries of driver + passengers.

4. Personal Accident: Up to Rs.1 lakh coverage for passengers in case of death or permanent disability.

5. Hospital Cash: Daily limit of up to Rs.10 thousand, for maximum 30 days of hospitalization.

Exclusions

These losses or damages are not compensated for by the insurer:

1. Depreciation due to general wear and tear or due to general loss or damage

2. Electrical or mechanical breakdowns

3. Events occurring outside India

4. Events arising due to driving under intoxication or driving without a valid driver’s license or an unauthorized driver driving the car

5. Nuclear damage

6. Vehicle used beyond authorized usage limits

Discounts

• Bharti AXA provides the following discounts:

• Up to 50% discount on policy renewal

• Discount on premiums for installing anti-theft devices and voluntary deductibles

Garage Network:

• More than 2500 associated garages for cashless servicing of vehicles

Claims

• Cashless claims at network garages

• 24 hours customer care assistance

IDV

The  Insured Declared Value of the vehicle is fixed based on the manufacturer’s selling price and the age of the vehicle. The following amount is deducted as depreciation:

• 5% for up to 6 months

• 15% for 6 months to 1 year

• 20% for 1 - 2 years   

• 30% for 2 - 3 years

• 40% for 3 - 4 years

Why Purchase Bharti AXA Car Insurance Policy?

Today’s world records a stark rise in the number of vehicular accidents. The settlements can amount to a hefty amount of money. A heavy-duty Car Insurance policy not only adds value to a vehicle but is also a definite prerequisite. Moreover, Car Insurance is compulsory as per the Motor Vehicle Laws in India. It is often the first line of defense and protection if the vehicle is involved in an accident leading to damages or injuries to self and/or third parties. Bharti AXA Car Insurance provides a comprehensive plan, combining the rich features of insurance with convenience and simplicity. These are its star features:

• Hassle-Free Process

• Online Purchase of Insurance

• Cashless Claims  

• No Claim Bonus

• Additional Covers

• A+ Customer Support

Key Benefits

Simplicity and convenience are the best features that this insurer proudly offers. There are several benefits of purchasing Bharti AXA policies online:

• Fast, Reliable and Easy: Not only is the purchase procedure extremely simple, quick and smooth, but it also has some added advantages. Online purchases do not require the verification or submission of any document. Moreover, the e-copy of the policy document is immediately emailed to the customer, ensuring 24x7 protection and coverage.

• Specific Plans: Online purchase of Bharti AXA exclusively offers two levels of protection - Basic Cover and  Basic Cover + Roadside Assistance.

• 24x7 Support: The insurer has a renowned customer support team that helps you with all your queries and concerns round the clock and on every day. Bharti AXA General Insurance can be reached on 080-49010222; 1800 103 2292 is their toll-free and 080-49123900 can be dialed for claim assistance; you can also reach the customer care by sending emails to [email protected]

If these conveniences are available online, who would want to take the harder route?

Claim Bharti Axa Car Insurance Policy

A few well-coordinated steps can help you raise a claim on your Bharti AXA motor insurance.

Intimating the Claim- The first step is to intimate Bharti AXA about the accident or theft by calling them or sending an email. One the claim is registered, a claim registration number is provided to the customer to facilitate all future interactions pertaining to this claim. The following details are required while raising a claim-

• The customer's contact details

• The policy number or the Cover note no.

• Vehicle no., Chassis no. & Engine no.

• The exact location of the accident or theft along with the accurate date and time

• A brief description of the nature & extent of the loss

• A brief description of the injury sustained (if any)

• FIR copy in case of a stolen vehicle

Repairs- The next step is to send the damaged vehicle must to the nearest garage for repair. Bharti AXA has a handful of authorized network garages. The damaged vehicle can be surveyed only at the workshop. The documents might come in handy-

• The filled-out claims form, with signatures of the insured

• A self-attested copy of the vehicle's RC Book along with the original for verification

• A self-attested copy of the driver’s license along with original for verification

• The FIR copy in case of major damage incurred or third party injury or death or theft of the vehicle or for damages due to malicious acts, riots, etc.

• Satisfaction letter is required to avail the cashless facility at the network garages.

• Additional documents may be required.

Claim Settlement- The settlement procedure largely depends upon the choice of the garage for repairs.  If the repairs are done in the company’s approved garage or workshop, the customer needn't intervene much in the smooth claim settlement procedure. However, if the repairs are done at a garage or workshop of the customer's choice, a few additional formalities are required.

Repairs conducted at a network garage:

• A surveyor from Bharti AXA motor insurance comes to inspect the damaged vehicle within 24 hours.

• Spot approval is issued after a detailed analysis.

• After repairs, the garage releases the vehicle to the customer and bills the insurer directly for the claim-related charges.

• Additional repairs that aren't covered under the policy, if any, have to be paid by the customer separately.

Repairs conducted at a garage of the customer's choice:

• A surveyor from Bharti AXA motor insurance comes to inspect the damaged vehicle within 24 hours.

• When the vehicle is released after repairs, the customer has to pay the incurred cost in full.

• Then the customer must submit the original repair invoice along with the payment receipts to the insurer.  

• The customer will be reimbursed for the repair costs incurred within the span of 7 working days

• Additional repairs that aren't covered under the policy, if any, have to be borne by the customer.

FAQs

What are the advantages of Bharti AXA car insurance?

Policies offered Bharti AXA car insurance are custom made for the specific needs of the customers. The insurance ensures the safety of the vehicle and its passengers. The company has 2500+ cashless network garages all over India. 24x7 round the clock claim assistance is provided. The claim settlement process is quite quick and efficient. There are add-on benefits available as well as the No Claim Bonus on car insurance renewal.

What protection does this insurance provide for its customers?

The vehicle insurance policy by Bharti AXA provides coverage for personal as well as third-party damages or injuries. The coverage extends to the passengers in the insured car, the driver, the property of a third party damaged by the insured vehicle, injured pedestrians as well as the insured vehicle owner. Theft of the vehicle and accidents are also covered.

Is there any refund on the policy?

The premium amount can be refunded if the customer cancels the policy. However, the refund is determined by several other factors concerning the company's policies.

What is not covered by Bharti AXA car insurance policy?

These losses or damages are not compensated for by the insurer:

• Depreciation due to general wear and tear or due to general loss or damage
• Electrical or mechanical breakdowns
• Events occurring outside India
• Events arising due to driving under intoxication or driving without a valid driver’s license or an unauthorized driver driving the car
• Nuclear damage
• Vehicle used beyond authorized usage limits

Which documents are required in order to register a claim?

The following details are required while raising a claim-

• The customer's contact details

• The policy number or the Cover note no.

• Vehicle no., Chassis no. & Engine no.

• The exact location of the accident or theft along with the accurate date and time

• A brief description of the nature & extent of the loss

• A brief description of the injury sustained (if any)

• FIR copy in case of a stolen vehicle