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Lakshmi Vilas Bank is a private sector commercial bank that was established in 1926. Its headquarters are in Karur region of Tamil Nadu. The bank has nearly 500 branches spread across the country.
General helpline: For any general inquiry or issues regarding Credit Card services and schemes, you can contact the general customer care helpline by calling on 1800 - 425 - 2233. If you have lost your credit card, or it has been stolen, immediately call on this number to block your card. This number can also give you other information regarding credit cards, like credit statement, credit limit, billing cycle, etc.
Email: Write your queries to [email protected], [email protected] for a quick response from the bank's Customer Care team.
NRI Helpline: NRI customers of Lakshmi Vilas Bank can either call the general Customer Service helpline or write an email to [email protected]. The following is the address where NRI customers can reach the bank's NRI-specific unit:
XXVII/476, 1st Floor, Pottekkatt Buildings,
Round East, Thrissur - 680001,
Thrissur Dt., Kerala.
The primary contact for any grievance would be the Customer Care department. You can call on the toll-free numbers, send an email or visit the branch to seek assistance. You may also try out the bank's online form. You will receive a complaint number or reference number as you register a complaint. Keep it safe as you need it for all future correspondence or to track the status of your complaint.
If the customer care team fails to help you with your problem, contact your Branch Manager.
In case you are unhappy with the solution provided, approach the Nodal Officer of the respective region. Following is a list of Nodal Officers for different regions within the country.
Region |
Email ID |
Operating in: |
Vijayawada |
Assistant Vice President, The Lakshmi Vilas Bank Ltd., Regional Office, No. 31-23-1A,1st floor Beside BSNL Bhavan, Chuttugunta, Eluru road Vijayawada- 520 004 |
Andhra Pradesh |
New Delhi |
Vice President, The Lakshmi Vilas Bank Ltd., Regional Office, No. 406 to 410, 4th Floor, Narang House, K G Marg. New Delhi - 110001 |
Chhattisgarh, Jharkhand, Odisha, Rajasthan, Uttar Pradesh, Delhi, Haryana, West Bengal |
Mumbai |
Senior Vice President, The Lakshmi Vilas Bank Ltd., Regional Office, Sterling Centre, 2nd Floor, Andheri -Kurla Road, Chakala, Mumbai -400 093, Maharashtra. |
Gujarat, Madhya Pradesh, Maharashtra |
Bangalore |
Vice President The Lakshmi Vilas Bank Ltd., Regional Office, No.93, 2nd Floor, T.K.N. Mansion, K. H. Road (Double Road), Opp. To KSRTC Head Office, Bangalore -560 027 |
Karnataka |
Coimbatore |
Vice President The Lakshmi Vilas Bank Ltd., Regional Office, LVB Platinum Jubilee Building, 68 Oppanakara Street, II Floor Coimbatore - 641001, Tamil Nadu |
Kerala |
Chennai |
Vice President The Lakshmi Vilas Bank Ltd., Corporate Office, LVB House, 4, Sardar Patel Road, Chennai - 600 032, Tamil Nadu. |
Tamil Nadu, UT of Puducherry |
Hyderabad |
Vice President The Lakshmi Vilas Bank Ltd., Regional Office, No: 2B & 2C, Ground Floor, Aditya Trade Centre, Ameerpet, Hyderabad - 500 038 |
Telangana |