City Union Bank Credit Card Customer Care

The Kumbakonam Bank Limited was renamed as City Union Bank in 1904. It was started as a regional bank in the Thanjavur area of Tamil Nadu. Ever since its inception, the bank has grown in terms of business and technology. It has over 600 branches now. It has also launched a banking robot named Lakshmi in 2016. The bank offers many innovative digital services.

City Union Bank Customer Care

City Union Bank offers the Titanium Credit Card, which is a virtual card accessible through the bank's NetBanking service.

Phone Helpline: You can reach the Customer Support Team of City Union Bank by dialing 044-71225000 from all states of India. Apart from this, there are a few state-specific customer care numbers. They are mentioned below.

1. 7299075077 - Tamilnadu and Puducherry
2. 7299075078 - Tamilnadu and Kerala
3. 7299075079 - Andhra and Karnataka
4. 7299075080 - Maharastra, Gujarat,Bihar, Odissa, West Bengal
5. 7299075081 - New Delhi, NCR, Uttar Pradesh, Haryana, Punjab
6. 7299075082 - Madhya Pradesh, Rajasthan, Chattisgarh

Email: You can write your queries and send them as an email to [email protected] and seek help in resolving the issues.

NRI Helpdesk: NRI Customers of City Union Bank can either mail their queries to [email protected] or contact the NRI division of the bank at:

NRI Customer Service Desk.
City Union Bank Limited
NRI Business
International Banking Division
706, Anna Salai
Chennai 600 006

Grievance Redressal

The bank maintains transparency in handling grievances and complaints. The main point of contact for any grievance would be the Customer Care department. You can call the toll-free numbers, send an email or visit the branch to seek assistance. You may also try out the bank's Online Customer Grievance Form.

In case you are unhappy with the solution provided, approach the Principal Officer for Complaints and Redressal at the following address:

Principal Officer for Complaints and Redressal
General Manager
Inspection Vigilance and Audit
City Union Bank Ltd.,
No.24 B, Gandhi Nagar,
Kumbakonam - 612001