Federal Bank Credit Card Customer Care
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Federal Bank was established in 1945. It is a private commercial bank. It is based in Kochi, Kerala. The Federal Bank has nearly than 1300 branches in India. Federal Bank offers SBI Credit Card to its customers but is known for its highly efficient Credit Card Customer Service Department.
Federal Bank Customer Care
General Helpline: The general Customer Care helpline of Federal Bank can assist you with your Credit Card issues. Call 11800 420 1199 for the toll-free helpline.
Credit Card Helpline: The Federal Bank has a dedicated customer service unit for handling all queries, complaints, and feedback about credit card. Federal Bank's Credit Card Customer Care 24x7 toll-tree number is 1800 - 425 - 1199. This number, as well as the general helpline number, can be reached for clarification of any doubt pertaining to credit cards. You must call these numbers to block or hotlist your card if you ever lose it.
Email: You can also write a detailed account of your credit card queries to Federal Bank and send an email to [email protected] or [email protected]
NRI Help desk: If you are an NRI customer of Federal Bank, you can either reach out to the general helplines or write to the overseas representative office:
The Federal Bank Ltd. - Representative Office
PB No. 112927
#402, Al Falah Tower,
Al Falah, Muroor Road Jn
Abu Dhabi, UAE.
Grievance Redressal
The bank maintains transparency in handling grievances and complaints. The main point of contact for any grievance would be the Customer Care department. You can call the toll-free numbers, send an email or visit the branch to seek assistance. You may also try out the bank's online form. You can also download the form from the website, fill it up and send it to the following address:
Deputy General Manager,
Service Quality Department,
Federal Towers, Head Office,
Aluva, Ernakulam, Kerala,
India - 683 101
You will receive a complaint number or reference number as you register a complaint. Keep it safe as you need it for all future correspondence or to track the status of your complaint.
If the customer care team fails to help you with your problem, contact your Branch Manager. You may write an email to [email protected].
In case you are unhappy with the solution provided, approach the Zonal Manager.
Here's a list of Customer Care Centres across various cities in India:
|
Region |
Address |
|
Ahmedabad |
Federal Bank Ltd, Ahmedabad Regional Office, 401, RBS, Opp. H K College Ashram Road, Ahmedabad, Gujarat-380009 |
|
Alapuzha |
Federal Bank Ltd, Alapuzha Regional Office Convent Square, CCNB Road, Alapuzha-688001 |
|
Aluva |
Federal Bank Ltd, Parackal Towers, Parur Junction, Aluva-683102 |
|
Attingal |
Federal Bank Ltd, Attingal Regional Office, Ground Floor, Regency Mall, Mamom, Kizhuvilam P O, Attingal, Thiruvananthapuram-695104 |
|
Bangalore North |
Federal Bank Ltd, Bangalore North Regional Office 3rd Floor, Halcyon Complex, St.Marks Road, Bangalore- 560001 |
|
Bangalore South |
Federal Bank Ltd, Bangalore South Regional Office 3rd Floor, Halcyon Complex, St.Marks Road, Bangalore- 560001 |
|
Bhubaneswar |
Federal Bank Ltd, Bhubaneswar Regional Office 62, Budhanagar, Cuttack Road, Kalpana Square Bhubaneswar-751006 |
|
Chandigarh |
Federal Bank Ltd, SCO 867, First Floor, NAC Mani Majra, Chandigarh (UT) - 160101 |
|
Chennai |
Federal Bank Ltd, Chennai Regional Office Third Floor, Trinity Towers 30 Conron Smith Road Gopalapuram, Royapettah Chennai, Tamilnadu |
|
Coimbatore |
Federal Bank Ltd, Coimbatore Regional Office 21 Variety Hall Road Coimbatore, Tamil Nadu |
|
Ernakulam |
Federal Bank Ltd, 1st Floor, Federal Towers, Marine Drive, Ernakulam-682031 |
|
New Delhi East |
Federal Bank Ltd, Gurgaon Regional Office Ground floor, Gate no 1, Noida Botanical Garden GautamBudha Nagar, Noida, Uttar Pradesh-201301 |
|
New Delhi West |
Office of the regional head, The Federal Bank Ltd, 483/16, Chandan Palace, Jail Road, Civil Lines, Gurugram- 122001, Haryana |
|
Guwahati |
Ramananda Towers, Paltan Bazar, G S Road, Guwahati-781007 |
|
Hyderabad |
Federal Bank Ltd, Hyderabad Regional Office, D No 8-2-293/82/564/A-43, Prasanthi Towers, Road No 92, Jubilee Hills, Hyderabad-500092 |
|
Indore |
Plot No.7, PU 4, Scheme 54, Near Apna Sweets, Vijay Nagar Square A B Road Indore |
|
Irinjalakuda |
Federal Bank Ltd, P B No.31, C K K Complex, Thrissur Road, Tana, Irinjalakuda-680121 |
|
Kannur |
Federal Bank Ltd, Kannur Regional Office 3rd Floor, Aditya Tower Kannur South Bazar Opp.R T O Office, Kannur |
|
Kolhapur |
Federal Bank Ltd, ShrustiMahabharat Residency, Mahavir College Road, Near Collector Office, Nagala Park-416 012 |
|
Kolkata |
Federal Bank Ltd, 2B, "Regency" 6, Hunderford Street, Kolkata, West Bengal-700017 |
|
Kollam |
Federal Bank Ltd, Kurumpelil Avenue, Polayathode, Kollam-691021 |
|
Kottayam |
Federal Bank Ltd, Kottayam Regional Office, Mar Makil Centenary Memorial Building, SH Mount P.O Kottayam--686006 |
|
Kozhikode |
1st Floor, Federal Towers ArayadathuPalam, Mavoor Road, Kozhikode-673016 |
|
Madurai |
Federal Bank Ltd, Madurai Regional Office Building No: 137/93, North West Corner, Madurai Citi Centre, Kamarajar Madurai, Tamilnadu-625009 |
|
Malappuram |
First Floor - Bava's Arcade Kizhakethala Junction Down Hill P O, Malappuram-676519 |
|
Mangalore |
Federal Bank LTd, Regional Office-Mangalore Ground Floor,the Vintage, Kankanady Bye Pass Road, Kankanady, Mangalore- 575 002 Karnataka |
|
Mavelikara |
Federal Bank Ltd, Puthiyacavu, Mavelikara, -690101 |
|
Mumbai |
Federal Bank Ltd, A-1, Laxmi Towers, BandraKurla Complex, Bandra East, Mumbai-400051 |
|
Muvattupuzha |
Federal Bank Ltd,Vettuvazhi Plaza, Aramanapady, Muvattupuzha-680001 |
|
Navi Mumbai |
Federal Bank Ltd, Navi Mumbai Regional Office, No.51 Apsara Apartments Sector 17, Vashi,NaviMumbai,Thane, Maharashtra-400705 |
|
New delhi |
Federal Bank Ltd, 1/7 First Floor, Patel Road, Opp.Metro Pillar No.177, Patel Nagar, New Delhi-110008 |
|
Pala |
Federal Bank Ltd, Pala Regional Office, ChooranolickalMereena Towers, Kattakkayam Road, Pala-686575 |
|
Palakkad |
The Federal Bank Ltd, Office of the Regional Head, Saikrishna Residency, Kunnathurmedu, Palakkad 678013 |
|
Pathanamthitta |
Federal Bank Ltd, P.B. No. 80, College Road, Pathanamthitta-689 645 |
|
Pune |
Federal Bank Ltd, Pune Regional Office, CRU Mall, Gangadham, Near GaganVihar, Bibvewadi Pune, Maharastra-411037 |
|
Salem |
Federal Bank Ltd, Salem Regional Office, No 20, Ramakrishna Road Salem,Tamil Nadu-636007 |
|
Surat |
Federal Bank Ltd, Surat Regional Office Ground Floor, Riddhi Shoppers AdajanHaziraRoad,Adajan, Surat, Gujrat-395009 |
|
Thiruvananthapuram |
Federal Bank Ltd, Thiruvananthapuram Regional Office, TC 18/ 1922 (2), Near Supreme Bakers Kowdiar.P.O, Kuravankonam, Thiruvananthapuram-695003 |
|
Thodupuzha |
Federal Bank Ltd, Thodupuzha Regional Office, Kalarickal Bazar, Pala Road, Thodupuzha, Idukki-685584 |
|
Thrissur |
Federal Bank Ltd, Thrissur Regional Office ST Nagar, TB Road, Thrissur,Kerala |
|
Tiruvalla |
Federal Bank Ltd, M C Road, Tiruvalla, -689101 |
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