Regenerating Forgotten SBI Net Banking Password

Internet banking has been booming in India over the last few years, especially after demonetization in 2016. SBI net banking has made life simpler and faster by providing customers with almost all the banking services at the comfort of their homes. Whether it is a fund transfer, utility bill payment, mobile recharge, or online shopping - there is no need to visit the bank to use these services. In internet banking, every transaction is secured by passwords.

SBI net banking has 2 types of passwords – account/login password and profile password. The user sets both the passwords at the time of registration and first-time use. These passwords may sometimes slip from our memory as they are quite long and complex. Here is what you can do to regenerate your forgotten passwords.

Account/Login Password

As the name suggests, the account/login password is used to login to the SBI net banking portal. Follow the steps mentioned below to regenerate the account password:

• Visit the SBI personal banking page.

• Click on 'Forgot Login Password.'

• Again click on 'Forgot My Login Password' in the new window.

• Enter your username, account number, date of birth, phone number, and the captcha text.

• Click on 'Submit' to proceed.

• A 6-digit OTP will be sent to the registered mobile number.

• Now, enter this OTP and click 'Confirm.'

After entering the OTP, you have the following 2 ways of going forward and regenerating the password:

Using Profile Password

You can reset the password if you remember the profile password. Follow the steps below:

• Select the option 'Remember your profile password' option.

• Enter the profile password and click on 'Submit.'

• Enter the new password and re-enter to confirm.

• Your SBI net banking account password is successfully set.

Through Mail

This method is quite time-taking as the password is sent via postal mail.

• Select the option – 'Forgot profile password.'

• Now there are two options, and you can either go to the bank and reset the account password or simply make a request for a new password to be sent through the mail to your registered address. Select your preference from 'Reset login password at bank' or ‘Receive new login password by Post.'

Profile Password

Profile password is quite important as it is used within the portal for carrying out vital operations like adding and deleting beneficiaries, updating personal information, changing payment limits, etc. If you’re struggling to remember your SBI profile password, here is how you can reset it:

• Login to SBI net banking account.

• Click on the ‘Profile’ tab, which is on the top of the page.

• Select any of the operations on the profile page; Now, we’ve selected ‘Manage Beneficiary’.

• As you have forgotten the Profile password, click on ‘Forgot profile password.’

After clicking on the ‘forgot profile password’ option, you again have 2 ways of recovering it:

Answering the Hint Question

• For this, you must remember the hint question and its answer.

• If you remember the answer of the hint question, select the question and then answer it.

• Now, click on ‘Submit’ to proceed.

• If you answer the hint question correctly, you would see a page for entering the new password.

• Here, you can enter the new password, and confirm it.

• Your profile password will be set, and you'll get a notification of the same.

Contacting the Bank

• Click on ‘please click here’ located against the ‘If you have not set the hint question’ text below the hint question.

• Choose the branch name and then submit.

• You will receive a reference number now. Take this number to the bank, and they will reset your profile password.