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Liquified Petroleum Gas, or LPG, has become the conventional household fuel because of its convenience and safety. Along with being an economical fuel source, LPG is also easy to store and use. The LPG was launched in the early 1970s under the brand name of ‘Indane,’ which is now one of the biggest LPG brands across the nation. Since the advent of LPG, millions of lives have been transformed. Indane serves around 5.8 million customers across the country by delivering more than 1.20 million cylinders through its extensive distribution network of more than 5500 distributors. Indane has a network of more than 45 regional offices to meet its customer demands with ease. Also, 27% of the total customers of Indane gas are in rural and semi-urban markets.
There are several avenues opened by the company for their customers to register for a new Indane gas connection online as well as offline. You can approach the services of Indane gas through the web portal, SMS, Interactive Voice Response System (IVRS), or by contacting the area distributor directly. The online and offline methods to get an Indane gas connection are described below.
Indian Oil Corporation has launched the SAHAJ (e-SV) scheme in 2015 as a part of the Digital India Initiative, enabling the customers to apply for an Indane Gas connection online.
SAHAJ 'e-SV' is an electronic subscription voucher, which consists of the pressure regulator details and the number of cylinders given to the customers for the security deposit that they have provided.
Upon the release of the LPG connection online, this document is sent directly to the customer through an email.
Process for SAHAJ (e-SV) Indane New Gas Connection Online
Visit the official website of Indane gas.
On the main page, you will find various options. Click on "Register for a new connection."
On the navigation sidebar, click on the link that shows "Online new connection SAHAJ (e-SV)."
You will be redirected to the registration form page. Enter the state, district, distributor and your personal details such as name, mobile number, address and email.
Enter the security code that is displayed on the screen and then click on the 'submit' button.
Complete the online KYC form by uploading the supporting address, identity & income proof documents.
Indane Gas will check the KYC documents through an intercompany dedupe.
The applications that have passed in the dedupe will enter in the waiting list.
After the verification of the submitted KYC details against the address and identity proof, the waitlist will be released to the concerned distributors.
The listed customers will be notified via email and SMS to proceed with the request and choose a suitable mode of payment.
The customers can make an online payment through any of the payment modes such as debit card, credit card or net banking.
Alternatively, customers can also make a payment at the distributor's center while availing the gas connection.
You can apply for a new Indane Gas connection offline by visiting the nearest distributor's office. Following are the steps that you have to follow in the offline method:
Locate the nearest Indane Gas Distributor on the Indane gas portal.
Alternatively, you can also contact the customer care to find out the nearest distributor.
Download the application form from the official website of Indane Gas.
After locating a distributor nearby, submit the application form along with the KYC documents at the office.
Along with the documents, attach two photograph copies and proof of subsidy, if possible.
After the submission of documents, your dealer will send you a confirmation either through message/email, approving the request that you have placed for a new gas connection.
You can track your application status online on the website of Indane gas.
While requesting for a new Indane Gas connection, you need to submit some KYC documents for the processing of your application. Here is the list:
Documents linked with Identity Proof
Proof of Address
The Digital India Initiative, the Government of India, is planning to make India digitally more capable and make online payments more popular, Indane has also introduced e-SAHAJ(e-SV), an online portal to make payments for your gas connection.
The SAHAJ(e-SV) tool allows the customer to register for Indane gas, pay the fees online, and get the Indanegas cylinder delivered to their doorstep without requiring to visit an Indane gas distributor. Many working-class people have taken advantage of this new tool and saved themselves a lot of time. The benefits of using SAHAJ(e-SV) are: